Matthew Brunelle

Hands-on technical role supporting lab systems, hardware diagnostics, Windows Server, virtualization, networking, and documentation.

• Perform hardware diagnostics, part replacement, firmware updates, and BIOS work across PCs and mobile devices.
• Install and configure Windows Server hosts and virtual machines for lab use, including pfSense, TrueNAS, and Pi-hole.
• Support networking and system tasks involving DHCP, DNS, VLANs, and firewall configuration.
• Author setup notes and troubleshooting guides used by classmates, instructors, and repeat lab tasks.

Technology Department intern gaining hands-on experience in K-12 IT support, student information systems, technology operations, and field technician work.

• Rotated through Admin/Operations, Operational Systems, SIS/Data/Registration, and Technician support to learn district-wide K-12 technology operations.
• Repaired and troubleshot Chromebooks and managed support tickets through Incident IQ (IIQ) across district devices.
• Supported Follett Aspen student data workflows, Verkada camera/access-control and badge systems, registration tasks, and district phone-line tracking with spreadsheets.

Homelab Infrastructure

Built and managed virtual lab environments to practice networking, virtualization, storage services, system hardening, and troubleshooting.

• Built virtual lab environments with Hyper-V, Windows Server, pfSense, TrueNAS, and Pi-hole.
• Configured storage, firewall rules, networking services, and VM-based testing environments.
• Used the lab to practice service recovery, troubleshooting, and certification preparation.

Systems Support and Hardware Diagnostics

Supported classroom and lab systems through diagnostics, hardware replacement, imaging, and repeatable technical documentation.

• Performed hardware diagnostics, part replacement, firmware updates, and BIOS work on PCs and mobile devices.
• Installed and configured Windows Server hosts and virtual machines for lab use.
• Created setup notes and troubleshooting guides for classmates, instructors, and repeat tasks.

Self-Hosted Web Projects

Built and refined self-hosted websites and dashboards with attention to deployment, reliability, usability, and clean presentation.

• Maintained self-hosted web projects cited in the portfolio source materials.
• Focused on deployment consistency, presentation quality, and practical usability.
• Used these projects as a hands-on way to deepen systems and troubleshooting experience.

Custom Exam Platform

Helped build and refine a self-hosted exam web application with a focus on usability, data handling, and administrative workflows.

• Contributed to a self-hosted exam web application used for structured testing and review.
• Focused on interface clarity, data handling, and practical admin-side workflows.
• Used the project to improve web application usability, reliability, and day-to-day maintenance experience.